Privacy Policy

Effective Date: August 2023 Jireh International Health Ltd, the official Pure Encapsulations partner in Hong Kong (referred to herein as "Pure Encapsulations," "we," "us," or "our" as applicable) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make purchases, or interact with our services. By using our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include: a. Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Credit card details or other payment information (processed securely through third-party payment providers).
  • Account Information: Username, password, and order history if you create an account.

b. Non-Personal Information

  • Device Information: IP address, browser type, operating system, and device information.
  • Usage Data: Pages visited, time spent on the website, and clickstream data.
  • Cookies: Small files stored on your device to improve your experience on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your purchases, including payment and shipping.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Personalization: To tailor your experience, such as recommending products based on your preferences.
  • Marketing: To send newsletters, promotions, and other communications (you can opt out anytime).
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
  • Security: To detect and prevent fraud, unauthorized access, and other illegal activities.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist with payment processing, shipping, email services, or marketing.
  • Legal Obligations: To comply with applicable laws, regulations, or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our company assets.
  • With Your Consent: When you explicitly agree to share your information.

4. Payment Security

We prioritize the security of your payment information. All credit card transactions are processed using secure encryption technologies through compliant third-party payment providers. We do not store your full credit card details on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential Cookies: Necessary for the website to function.
  • Analytical Cookies: To analyze site usage and improve performance.
  • Marketing Cookies: To deliver targeted ads and promotions.

You can manage your cookie preferences through your browser settings or opt out of certain tracking technologies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. Please contact us immediately if you suspect unauthorized access to your account.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our services after any changes signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us via email at purehk@jirehhealthhk.com, by calling +852 2838-8902, or by mail to: Jireh International Health Ltd 14A Gee Chang Hong Centre 65 Wong Chuk Hang Rd Aberdeen Hong Kong Copyright © 2023 Pure Encapsulations LLC, Hong Kong. All Rights Reserved.